Get expert advice and treatment for selected common conditions through the NHS Pharmacy First service. Eligible patients can receive a free consultation with one of our trained pharmacists, with treatment provided where clinically appropriate, without needing to see a GP first.
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The NHS Pharmacy First service makes it easier to access healthcare for a range of common conditions without needing to book a GP appointment.
Our trained pharmacists can assess your symptoms, provide expert clinical advice and, where clinically appropriate, supply NHS-funded treatment during your consultation. If your condition requires further assessment, we'll advise you on the most appropriate next steps or refer you to another healthcare professional.
The service is available to eligible patients and aims to provide faster access to care while helping reduce unnecessary GP appointments.
Through the NHS Pharmacy First service, our pharmacists can assess and provide treatment, where clinically appropriate, for the following conditions:
Earache (Acute Otitis Media) for children aged 1–17 years
Impetigo
Infected insect bites
Shingles
Sinusitis
Sore throat
Uncomplicated urinary tract infections (UTIs) in eligible women
If you're unsure whether your symptoms are suitable for Pharmacy First, our pharmacy team will be happy to advise you.
During your consultation, one of our trained pharmacists will:
Discuss your symptoms and medical history
Assess whether your condition is suitable for treatment through Pharmacy First
Provide self-care advice where appropriate
Refer you to your GP or another healthcare service if further assessment or treatment is needed
Our consultations are confidential, professional and designed to help you access the right care as quickly as possible.
Free NHS Pharmacy First consultations for eligible patients
No GP appointment required
Convenient appointments and walk-in availability at selected branches
Experienced, highly trained pharmacists
Confidential consultation rooms
Expert advice and treatment where clinically appropriate
Referral to another healthcare professional if additional care is required
If you're experiencing symptoms covered by the NHS Pharmacy First service, visit your local PillBox Chemists branch or book your consultation today. Our friendly pharmacy team is here to help you get the right treatment quickly and conveniently.
The NHS Pharmacy First service is available to eligible patients in England. Treatment is provided following a clinical assessment and only where clinically appropriate. Some conditions have specific eligibility criteria, and if your symptoms require further investigation, you may be referred to another healthcare professional.